🎯 Our Commitment to Your Privacy
At InnerMan, we understand that mental health is deeply personal. We're committed to protecting your privacy and ensuring that your journey toward better mental health remains completely confidential. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered mental health app.
📊 Information We Collect
Personal Information You Provide 👤
- Account Information: Email address, username, age range, and basic demographic information
- Mental Health Data: Your conversations with our AI, mood tracking, journal entries, and assessment responses
- Profile Information: Goals, preferences, and customization settings
- Communication: Messages you send to our support team
Automatically Collected Information 📱
- Usage Data: How you interact with the app, features used, session duration
- Device Information: Device type, operating system, app version
- Analytics: Aggregated, anonymized usage patterns to improve our service
🔐 How We Use Your Information
We use your information solely to provide and improve our mental health services:
- 🤖 AI Personalization: To provide personalized mental health support and recommendations
- 📈 Progress Tracking: To help you monitor your mental health journey and celebrate improvements
- 🛠️ Service Improvement: To enhance our AI algorithms and app features (using anonymized data only)
- 🆘 Crisis Support: To provide appropriate resources if our AI detects potential self-harm indicators
- 📞 Customer Support: To respond to your questions and provide technical assistance
🚫 What We DON'T Do
Your trust is everything to us. Here's what we promise we'll never do:
- ❌ No Selling: We never sell your personal or mental health data to third parties
- ❌ No Advertising: We don't use your data for targeted advertising
- ❌ No Sharing: We don't share your conversations or personal information with employers, insurance companies, or family members
- ❌ No Judgment: Our AI is designed to be supportive, not diagnostic or judgmental
🛡️ Data Security & Protection
We implement industry-leading security measures to protect your sensitive information:
- 🔒 End-to-End Encryption: All conversations and personal data are encrypted in transit and at rest
- 🏥 HIPAA Compliance: We follow healthcare-grade privacy standards
- 🔐 Secure Servers: Data stored on secure, regularly audited servers
- 👥 Limited Access: Only authorized personnel can access your data, and only when necessary for service provision
- 🗑️ Data Minimization: We only collect and retain data necessary for providing our service
⏰ Data Retention
We retain your data only as long as necessary:
- Active Accounts: Data retained while your account is active and for 30 days after deletion request
- Anonymized Analytics: Aggregated, non-identifiable usage data may be retained longer for service improvement
- Legal Requirements: Some data may be retained longer if required by law
🌍 Your Rights & Control
You have complete control over your data:
- 📥 Access: Request a copy of all your personal data
- ✏️ Correction: Update or correct any inaccurate information
- 🗑️ Deletion: Request complete deletion of your account and data
- 📤 Portability: Export your data in a readable format
- ⏸️ Restriction: Limit how we process your data
- 🚫 Objection: Object to certain types of data processing
👶 Age Requirements
InnerMan is designed for adults. You must be at least 18 years old to use our service. We do not knowingly collect information from minors under 18.
🌐 International Users
If you're using InnerMan from outside the United States, please note that your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for international data transfers.
🔄 Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We'll notify you of any significant changes through the app or via email. Your continued use of InnerMan after changes indicates your acceptance of the updated policy.
🆘 Crisis Situations
While we prioritize your privacy, your safety comes first. If our AI detects potential self-harm or harm to others, we may provide crisis resources or, in extreme cases, contact emergency services. This is done only when necessary to protect life and safety.
📞 Contact Our Privacy Team
Have questions about your privacy or data? We're here to help:
- 📧 Email: [email protected]
- 📮 Mail: InnerMan Privacy Team, 123 Mental Health Blvd, Suite 456, Wellness City, CA 90210
- ⏰ Response Time: We respond to privacy inquiries within 48 hours